Everything you need to know about DULCI product, delivery, or what happens if something isn't right. Can't find it? A real person will reply within one business day.
A clinically studied prebiotic fibre delivering 7g of fibre per scoop. One scoop measures the same sweetness as one teaspoon of sugar. Dissolves in seconds. Low FODMAP. 5 Health Star Rating.
What's in it? Full ingredient list.+
Just two ingredients: resistant dextrin (maize) and sweetener (steviol glycosides). Plant based. Non-GMO. One level scoop weighs 8.5g and delivers 7g of clinically studied dietary fibre. No fillers, no flow agents, no artificial colours or flavours, no sugar alcohols.
Is it plant-based?+
Yes. The sweetness comes from the stevia leaf. The fibre is derived from maize (corn). Nothing synthetic, nothing artificial. Non-GMO.
Does it dissolve?+
Dissolves in seconds, hot or cold. No grit, no residue or sediment left behind, nothing to chew.
Digestive comfort
Do I need to start slowly, or build up the amount I use?+
No. DULCI is clinically studied for digestive tolerance up to 45 grams a day, so there's no adaptation period required. Start at a full scoop from day one. It ferments slowly and progressively in the gut rather than all at once, which is a property of the fibre itself, not a promise about how you'll respond. As with any new addition to your diet, pay attention to how your own body responds.
Is it low FODMAP?+
Yes, certified at the ingredient level by the fibre manufacturer.
Is it gluten free?+
Yes. No detectable gluten, confirmed on the batch certificate of analysis.
Is it safe during pregnancy?+
Both ingredients are approved by food safety regulators at the doses present in DULCI. That said, dietary changes during pregnancy should always be discussed with a healthcare provider first.
Taste & use
Does it actually taste like sugar? Is there an aftertaste?+
One level scoop measures against one teaspoon of sugar, so there's no conversion chart and no recalculating a recipe. The sweetness comes from the cleanest-tasting of the stevia compounds, which is the more expensive one and the reason there's no bitter finish. No sugar alcohols.
Can it be used in cooking and baking?+
Yes. Dissolves fully at 85°C, so it works in hot drinks, sauces, baking, and anywhere a recipe calls for dissolved sugar.
How should it be stored?+
Cool, dry place, away from direct humidity. Shelf-stable until opened, with a shelf life of 24 months from manufacture.
Orders & subscription
What pack sizes are available?+
Starter (30 serves, 255g), Daily (60 serves, 510g), and Ritual (90 serves, 765g). Every pack is available as a one-time purchase or a subscription.
How do I cancel or pause my subscription?+
Email us at with your order number and we'll cancel, pause, or skip your next order, same day, confirmed in writing. No forms, no hold music. Just an email and it's done.
How often does a subscription ship?+
Every 30 days. If that doesn't match how much you're getting through, skip or pause anytime, or move up to a larger pack.
Shipping
Free Shipping. Tracked.
DULCI ships free with tracking so you know when it's coming.
How it ships
Triple layer, heat-sealed, foil-laminated food grade bag shipped packed and protected in a parcel.
Free shipping
All orders include free tracked shipping Australia-wide.
Where we ship
Australia-wide. All states and territories. International shipping coming. Get in touch if you're outside Australia.
Subscription delivery
Ships every 30 days. Email us anytime to pause or skip an upcoming order.
Returns
Try it for 30 days. Risk nothing.
30-day money-back guarantee.
✦
30-day satisfaction guarantee
Buy it. Use it. Live with it for a month and see the difference. If you're not happy, send an email for a full refund. You don't need to return the product. One email to
How the process works
Three steps. Usually resolved within 24 hours.
1
Email us
Send one line to with your order number and that you'd like a refund. That's it. No explanation required, though we're always grateful for honest feedback.
2
We confirm
We'll reply within one business day to confirm your refund has been processed.
3
Money back
Refund lands in your original payment method within 3–5 business days depending on your bank. You keep the product. No return shipping required.
Subscription orders: The guarantee applies to your first subscription order. If you cancel within 30 days and request a refund, we honour it in full. Subsequent subscription orders are refunded if the product arrives damaged or there's an error on our end.
Damaged or incorrect orders: If your order arrives damaged or we sent the wrong thing, email us a photo and we'll replace it or refund it (whichever you prefer) same day.
Contact
Send us a message. We'll get back to you.
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